Platform Compliance Pricing SCHADS Calculator FAQ Book a Demo
Purpose-built for Australian NDIS Providers

NDIS Compliance.
Fully Automated.
Zero Errors.

AI-powered billing, SCHADS Award payroll, DEX reporting and rostering — built exclusively for NDIS service providers across Australia.

30+
AI Agents
100%
SCHADS Compliant
DEX
Auto-Submit
0%
Billing Errors
Trusted by NDIS Providers
Everything an NDIS Provider
Needs, Automated
30+ AI agents working across six pods — billing, payroll, rostering, compliance, reporting, and operations.
💳
NDIS Billing & PRODA

AI agents auto-validate every claim against the current NDIS price guide before PRODA submission. Rejection rates drop to near-zero.

Price Guide v2026PRODA Auto-SubmitClaim Validation
📋
SCHADS Award Payroll

Full SCHADS Award interpretation engine. Overtime, allowances, penalty rates, and SWS wage assessments calculated without manual input.

SCHADS 2025STP IntegrationAudit Trail
🤖
30+ AI Agents

Purpose-built multi-agent system. Budget Guardian, Field Ops, DEX Compliance, Incident Escalation — all working autonomously 24/7.

Vertex AIGCP Australia
📊
DEX / DSS Reporting

Automated DEX data collection and submission to DSS. Eliminate manual data entry and missed reporting deadlines permanently.

DEX Auto-SubmitDSS Compliant
📍
Rostering & Field Ops

GPS-verified shift confirmation, caregiver mobile app, and intelligent rostering that prevents compliance breaches before they occur.

GPS VerificationMobile App
🛡️
Audit Readiness

Every agent action produces a full audit trail. Rule traces, compliance packs, and version-locked records — ready for NDIS Commission audits.

Audit PacksRule Trace
Live in 4 Weeks.
Automated Forever.
1
Onboarding & Migration

We migrate your participant records, staff data, and billing history from CareMaster or any existing system. Migration support included.

2
AI Agent Configuration

30+ agents configured to your organisation — support types, award classifications, DEX program codes, and PRODA credentials.

3
Go Live & Automate

Billing, payroll, and DEX reporting run automatically. Your team focuses on participants — not spreadsheets and paperwork.

4
Continuous Compliance

Price guide updates, SCHADS changes, and DSS rule changes are applied automatically. Always compliant without lifting a finger.

Compliance Built-In
Every Rule.
Every Update.
Automatic.

SupportIQ's rule engine evaluates every transaction against the current NDIS Price Guide, SCHADS Award, and DSS reporting standards — with a full audit trail on every single decision.

NDIS Price Guide v2026
SCHADS Award 2025
DEX / DSS Auto-Submit
PRODA Integration
Full Audit Trail on All Decisions
SCHADS Award Pay Calculator

Calculate estimated SCHADS Award pay for any shift. Used by NDIS providers and support workers across Australia to verify pay rates instantly.

Calculate Shift Pay

Select your details below — all rates are from the SCHADS Award 2025.

🧮
Your result will appear here

Fill in your shift details and click Calculate My Pay

Shift Pay Estimate
Base Hourly Rate
Day Type Penalty
Effective Hourly Rate
Shift Hours
Base Shift Pay
Allowances
Estimated Gross Pay $0.00

⚠️ This is an estimate only. Verify against the current SCHADS Award and your enterprise agreement. SupportIQ automates this calculation for every shift automatically.

See SupportIQ Automate This → Book a Demo
Same Powerful Platform.
Scales With Your Organisation.

Every plan includes the full SupportIQ platform — 30+ AI agents, all compliance features, all reporting. The only difference is participant capacity.

Starter
$399
per month
Up to 20 participants
Full NDIS Billing & PRODA Claims
SCHADS Award Payroll Engine
DEX / DSS Auto-Reporting
Rostering & GPS Verification
Caregiver Mobile App
Audit Readiness Packs
All 30+ AI Agents
Book a Demo
Enterprise
Custom
tailored pricing
Unlimited participants
Full NDIS Billing & PRODA Claims
SCHADS Award Payroll Engine
DEX / DSS Auto-Reporting
Rostering & GPS Verification
Caregiver Mobile App
Dedicated Account Manager
Custom SLA & Audit Support
Talk to Matthew

All plans include onboarding support and data migration. No lock-in contracts. Cancel anytime.

Trusted by NDIS Providers
Across Australia
★★★★★
"SupportIQ eliminated our PRODA rejection problem overnight. The billing agents catch errors our team never would have spotted manually."
NP
NDIS Provider
Service Provider · New South Wales
★★★★★
"SCHADS Award payroll used to take our team 2 days every fortnight. SupportIQ runs it in minutes. We haven't had a pay dispute since going live."
OM
Operations Manager
NDIS Service Provider · Victoria
Frequently Asked Questions
What is SupportIQ and how does it help NDIS providers?+
SupportIQ is an AI-powered platform built exclusively for Australian NDIS service providers. It automates NDIS billing and PRODA claims, SCHADS Award payroll, DEX/DSS reporting, rostering, and audit readiness using 30+ purpose-built AI agents — eliminating manual processes and compliance errors.
How does SupportIQ handle NDIS billing and PRODA claim submissions?+
SupportIQ's AI billing agents automatically validate every claim against the current NDIS Price Guide before submission to PRODA. This eliminates billing errors, wrong support item codes, mismatched rates, and expired plan dates — reducing rejection rates to near-zero.
Is SupportIQ compliant with the SCHADS Award 2025?+
Yes. SupportIQ includes a full SCHADS Award interpretation engine covering all employee classifications, penalty rates, allowances, overtime rules, and SWS wage assessments. The system is automatically updated whenever SCHADS Award rates change.
How does the DEX / DSS reporting automation work?+
SupportIQ automatically collects DEX (Data Exchange) data directly from your service delivery records and submits reports to DSS on schedule. This completely eliminates manual data entry, spreadsheet exports, and missed DSS reporting deadlines.
Can SupportIQ replace CareMaster or other NDIS software?+
Yes. SupportIQ is a complete replacement for CareMaster and similar platforms, covering participant management, billing, rostering, caregiver mobile app, DEX reporting, and payroll in one AI-powered platform. Full migration support is included — we handle the data transfer for you.
How long does it take to go live with SupportIQ?+
Most providers go live within 4 weeks. This includes migrating data from your existing system, configuring the 30+ AI agents for your organisation, staff training, and full go-live support from our team.
What happens when NDIS price guide rates change?+
SupportIQ automatically updates all billing rules when the NDIA publishes new price guide rates. Your claims always use the current correct rates — no manual updates, no spreadsheet changes, no risk of billing at old rates.
Is my participant and billing data secure on SupportIQ?+
Yes. SupportIQ runs on Google Cloud Platform in the australia-southeast1 region — all data stays in Australia. Every agent action produces a full audit trail compliant with NDIS Commission requirements, including rule traces and version-locked records.

Ready to Automate Your
NDIS Compliance?

Book a 20-minute live demo. See SupportIQ handle billing, payroll, and DEX reporting in real time — for your organisation.

SupportIQ Assistant
Online

Hi! I'm the SupportIQ Assistant 👋

I can answer your questions about NDIS billing, SCHADS Award, DEX reporting, and how SupportIQ works. Before we chat, what's your name and email?